Privacy Policy

Real Japan Artworks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with applicable privacy laws including the California Online Privacy Protection Act (CalOPPA), California Consumer Privacy Act (CCPA), and other relevant regulations.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through Etsy)
• Communication preferences
• Feedback and reviews

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

We use the collected information for the following purposes:

• Order Processing: Process and fulfill your orders through Etsy
• Customer Service: Respond to your inquiries and provide support
• Website Improvement: Analyze usage patterns to enhance user experience
• Communication: Send order updates and respond to messages
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud and unauthorized access

We work with trusted third-party services to provide our services:

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy or with your explicit consent.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Order Information: Retained for 7 years for tax and legal compliance
• Customer Communications: Retained for 3 years for customer service purposes
• Website Analytics: Retained for 26 months (Google Analytics standard)
• Marketing Data: Retained until you opt out or request deletion

When we no longer need your information, we will securely delete or anonymize it.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These rights include:

How to Exercise Your CCPA Rights

Verification Process

To protect your privacy, we will verify your identity before responding to your request. You may be asked to provide:

• Your full name and email address
• Information about your relationship with our business
• Additional verification information if necessary

Categories of Personal Information We Collect

Under the CCPA, we collect the following categories of personal information:

In addition to CCPA rights for California residents, all users have the following general privacy rights:

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure hosting and infrastructure
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

If you have questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy

Update History